What Did Our Customers Say?

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Selcen Ongur
TEB – Türk Ekonomi Bankası
CRM Applications and Customer Research Senior Manager


Throughout our engagement with Labrys Team, their methodological approach and effective facilitation enabled us to evaluate the current state of our internal systems from an objective and holistic perspective. The resulting “current-state analysis” has served as a valuable reference point for us.

 

Ozlem Engin
Solventum (former 3M) Dental Solutions
EMEA Marketing Director


Solventum (formerly 3M) worked with Labrys as a long-term digital consultancy partner with a strong focus on marketing automation. Beyond implementation, they acted as a true strategic partner—helping us fine-tune our overall marketing, lead management, and enablement strategy.

Labrys helped us understand our global technical possibilities and translate them into clear, processes for lead generation and conversion. Their focus was never on tools alone, but on process design, continuous evolution, and the progress from where we started to where we are today. In addition, Labrys also supported us with trainings, ensuring that our teams were not only aligned with the new processes but also confident in executing.

As a result of this structured and consultative approach, we were able to significantly strengthen the quality and volume of marketing qualified leads handed over to the sales organization. Pilot initiatives demonstrated that well-orchestrated strategies and tailored messaging can dramatically outperform standard approaches, reinforcing the value of segmentation, localization, and process discipline. We managed to get up to 4 times better results in leads converted into opportunities and up to 8 times more lead generation in the pilot country vs others.


Their long-term commitment, strategic mindset, and focus on capability building made a real difference in creating clarity, structure, and lasting impact. Labrys is a trusted partner for organizations seeking long-term value and meaningful transformation.

 

Loukas Deligiannakis
Public Group
Chief Technology Officer


Labrys has served as a valued strategic partner throughout Public’s customer experience transformation. Their distinguishing capability lies in bridging business strategy and technology execution — collaborating closely with our marketing, technology, and customer operations teams to evaluate alternatives, challenge assumptions, and ensure that every decision aligned with our long-term commercial objectives. Over the course of a multi-year engagement, their strategic counsel was instrumental in reshaping our entire customer experience — from marketing technology and campaign orchestration to the rebuild of the CRM service platform. This holistic approach ultimately contributed to a 27x improvement in marketing technology ROI. I would strongly recommend Labrys to any organisation seeking a consultancy that combines strategic vision with hands-on delivery across the full spectrum of customer experience

 

Boris Corni
Meridian Tech d.o.o.
IT Manager


Working with Labrys has been a highly professional and efficient experience. Their team demonstrated strong technical expertise and a thorough understanding of our requirements, delivering a seamless and reliable Oracle Responsys and RightNow implementation and service period after go-live.

Throughout the engagement, Labrys maintained clear communication, adhered to agreed timelines, and consistently ensured high‑quality outcomes. Their commitment to excellence and disciplined approach make them a valuable and trusted integration partner.

 

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