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Role of Immediacy in Customer Care & 5 Predictions for a Unified Contact Center
Role of Immediacy in Customer Care & 5 Predictions for a Unified Contact Center

The ongoing COVID-19 pandemic has increased the usage of technology significantly. Many aspects of our […]

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How Does Our Cyber-self Affect Consumer Expectations
How Does Our Cyber-self Affect Consumer Expectations

Consumer expectations are transforming in light speed and the rules of digital citizenship are being […]

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5 TRENDS IN CX, MARTECH & ADTECH FOR 2022
5 TRENDS IN CX, MARTECH & ADTECH FOR 2022

Only Way to Survive Cookie Apocalypse: “Owned-Data-First Strategy” & Engagement Design   Demise of the […]

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Is There a Way Out of the Cookie Apocalypse?
Is There a Way Out of the Cookie Apocalypse?

  While the demise of the 3rd party cookies is knocking on the door, marketers […]

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Data + Marketing = Data-driven Marketing, But Is It Really That Simple?
Data + Marketing = Data-driven Marketing, But Is It Really That Simple?

In today’s world “data” finds itself in the heart of organizations. But its definition varies […]

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Labrys Is Awarded a New CX Transformation Project With Public MediaMarkt in Greece
Labrys Is Awarded a New CX Transformation Project With Public MediaMarkt in Greece

Public MediaMarkt, #1 Greek e-commerce & omnichannel retailer of consumer electronics, entertainment products & home […]

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