CX Transformation Consultancy

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MARKETING AUTOMATION & CONTENT

Digital Marketing Strategy

Labrys Strategy Roadmap Framework consists of 5 pillars. From Persona development to Data & Technology, from Content to Digital Assests review/planning and Digital Media Strategy recommendations, Labrys Strategy Roadmap lays out an extensive overview for our Clients to think and prioritize before taking any actions.

Data Management & Enrichment

How does your organization define data today? The definition is broader now and crystal clear determination and handling of customer (digital) data touchpoints are crucial. With the end in mind, a mutually agreed customer touchpoint data collection strategy and hence a data model for omnichannel marketing orchestration will be discussed in this module.

DATA LOYALTY & ANALYTICS

 

CUSTOMER CARE & JOURNEY ORCHESTRATION

Lead Management Strategy

Considered purchase mechanisms need versatile management. Hence defining what is a lead and how you will nurture and score these leads are essential elements of customer journey in industries like automotive, healthcare, insurance, etc. Labrys helps you to design and develop a technology enhanced strategy to orchestrate efforts and increase return on investment in this long-term process.


Complexity is Laziness!

Path to purchase is not linear anymore. Millions of different interests & micro-segments exist and consumers live in (micro) moments. The challenge is to create a distingushed customer experience to get out of this chaos.

While undergoing massive digital transformation efforts and customer experience metamorphosis, Labrys helps you to deliver an integrated, frictionless and omnichannel customer experience with a diverse skillset.

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Oracle Marketing Cloud

Responsys & Eloqua
Oracle Infinity
Oracle DMP – BlueKai
Oracle Maxymiser
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Oracle CX Platforms

Sales Cloud
Service Cloud
Engagement Cloud
Oracle Integration Cloud
Oracle Commerce Cloud
Oracle Loyalty Cloud
Oracle Policy Automation
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Marketing Platform

Google Ads
Google Analytics
Google Tag Manager
Google Optimize
Display&Video 360
Ad Manager 360
Google Data Studio
Campaign Manager

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Labrys Digital Days

Labrys organizes in-house Digital Days for our Clients. Tailor-made for each and every need, the content is delivered face-to-face while creating engagement from all stakeholders in your Company.

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CX Transformation Consultancy

CX Transformation Consultancy

– Digital Marketing Strategy
– Data Management & Enrichment
– Lead Management Strategy
– Vendor & Product  Assessment
– Platform & Solution Selection

Onboarding Services

Onboarding & Implementation Services

– Implementation Services
– Integration Services
– Process Re-design Services
– Activation Services
– On-site Services

Expert & Strategic Services

Expert & Web Analytics Services

– Control Tower Services
– Web Analytics Services
– Digital Ads Consultancy
– Digital Audit / Assessment
– Platform Operations


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