Labrys extended its regional services to Kuwait and has started to provide #marketingautomation and #customerjourney design services for Jazeera Airways, the first private and national carrier in Kuwait, and an Oracle Responsys customer.
In today’s world, where customer experience means everything, Labrys presumes that creating exceptional experiences is not only about technology, but it is about having the right strategy in place first, then supporting with a sound methodology. With the Expert Services we provide and the appropriate strategy, Jazeera Airways will be able to reach the target audience, with the right messagesand at the right time, regardless of the channel. Combining Oracle Responsys functionality with digital marketing know-how, customer journey design and improvement of touchpoints will enable the creation of a desired customer experience, increase the retention and sustain the competitive advantage.